Contact Our Air Ambulance Service, 24/7
Contact our air ambulance service in India at any hour. For an emergency, call or WhatsApp; a call is always faster than a form.
For an emergency, call or WhatsApp +91 98112 76859; the line is answered 24 hours a day, 7 days a week. You can also call +91 78400 00473 or +91 98116 73015, email info@safefly.aero, or send the form on this page. Our air ambulance desk is at Mehram Nagar, next to Terminal 1C of IGI Airport, New Delhi.
Send an enquiry
For a planned transfer, a quote or any question. Please do not include detailed medical records in the form; send them on WhatsApp or by email.
Call or WhatsApp, 24/7
- Main line, call or WhatsApp +91 98112 76859
- Calls and WhatsApp +91 78400 00473
- Calls and WhatsApp +91 98116 73015
- Email, and medical reportsinfo@safefly.aero
Head office
Safe Fly Aviation Services Pvt LtdSuite 8/25, 1st Floor, Mehram NagarOpp G+5 Building, Terminal 1C
IGI Airport, New Delhi 110037, India
Get directions on Google Maps (opens in a new tab)
Open 24 hours, 7 days a week (India time, UTC+5:30). English and Hindi. Please call before visiting.
Have this ready when you call
These details let our team tell you straight away which ways to travel are possible.
- Where the patient is now: city and hospital
- Where the patient needs to go, and the receiving hospital if known
- The patient’s condition, and whether they can sit upright
- How soon the transfer is needed
- A recent medical report, which you can send on WhatsApp or by email
- A phone number we can reach you on, with the country code
What happens after you contact us
We answer and listen
A coordinator takes the patient’s location, destination and condition, at any hour.
Medical review
Our team reviews the medical report with the treating doctor and decides which ways to travel are safe.
Written quote
We send the options that are medically suitable, the timings and a written price for each.
Booking and transfer
Once you confirm, we book the aircraft or airline, the medical team and the ground ambulances, and keep you informed until handover.
Prices before you call: air ambulance cost by route.
Contacting us: common questions
What is the air ambulance helpline number?
Call or WhatsApp +91 98112 76859, answered 24 hours a day, 7 days a week. You can also call +91 78400 00473 or +91 98116 73015.
Can I send medical reports on WhatsApp?
Yes. Send the latest medical report and any scans to +91 98112 76859 on WhatsApp, or by email to info@safefly.aero. Our team uses them to check which ways to travel are safe and to prepare the quote.
How soon will you reply to an enquiry form?
The desk is staffed at any hour and replies to enquiries as soon as it can. For an emergency, please call or WhatsApp +91 98112 76859 instead of using the form, because a call is always faster.
Which languages do you speak?
The team speaks English and Hindi.
Do I have to pay in advance?
Private air ambulance flights require full payment in advance, or a guarantee of payment from the insurer or assistance company. Each transfer is quoted in writing first.
Where is your office?
Our office is at Suite 8/25, 1st Floor, Mehram Nagar, opposite the G+5 Building, Terminal 1C, IGI Airport, New Delhi 110037. Please call before visiting.
Conditions
- Air ambulance flights are subject to aircraft availability; not every aircraft type is available at all times in every region.
- Private air ambulance flights require 100% payment in advance, or a guarantee of payment from the insurer or assistance company.
- Clients indemnify Safe Fly Aviation, its operators, staff, handlers, doctors and agents in all matters related to emergency patient transport.
- Flights are flown by licensed air ambulance operators and scheduled airlines. Safe Fly Aviation arranges the transfer and does not operate the aircraft itself.